Refund policy

The satisfaction of our customers is very important to us.

Right of Withdrawal:

If you are not satisfied with the service, or digital product, for any reason you can get a refund within 14 (fourteen) calendar days of making a purchase.

Note that you will get a refund from Gumroad as we are selling our products or services on this platform.


Laurence Zimmermann, FractalMax does not exchange digital products or other services for another.

Exchange rate:

Concerning the refund, possible losses that are due to the exchange rate will not be refunded.

You can make your request by writing us at: [email protected]

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

[email protected]

Laurence Zimmermann

66 Avenue des Champs-Élysées

75009 PARIS - France

Refund Policy:

This document was last updated on 05.05.2022